Terms & Conditions

Effective 4 September 2026 · Last updated 4 September 2026

These terms apply when you use this website and when you engage Cloud Mango to build or run a website, care plan or automations for you. Please read them — by using our site or working with us, you agree to them.

1. What we do

Cloud Mango designs and builds websites for local businesses, and offers ongoing care and business automations (such as missed-call text-back, review requests, booking and messaging tools). The exact scope of your project is whatever we agree with you in writing (including over WhatsApp or email) before we start.

2. Quotes & pricing

Our current starting prices are a founding build from R1,000 (or R1,500 standard), with an optional care plan at R200/month. Automations are quoted per project. Prices shown on the website are a guide and may change; the price that applies to you is the one we confirm in your quote before work begins. Unless stated otherwise, quotes are valid for 30 days.

3. “Build first, pay once you love it”

We’ll build your website first and show it to you. You only pay the build fee once you’re happy with it and approve it going live. If you decide it’s not for you before it goes live, you owe nothing for the build. Once you’ve approved it and it’s live, the build fee becomes payable.

4. Payment

• The build fee is due once you approve the site and it goes live, as set out in your quote.
• Care plans are billed monthly in advance and continue until you cancel.
• Any third-party costs (for example a domain name) are your responsibility and will be made clear to you upfront.

5. What we need from you

To build your site well, we’ll need you to give us the content and materials we ask for (text, images, logo, details) and timely feedback. You confirm that anything you send us is yours to use, or that you have permission to use it. Delays in getting these to us may delay your project.

6. Ownership & intellectual property

Once your build fee is paid in full, the finished website content we create for you is yours. You keep ownership of everything you supply to us (your brand, logo, text and images). Cloud Mango keeps ownership of its own underlying tools, code frameworks, templates and know-how, which we may reuse on other projects.

7. Showcasing your project

We may show your finished website as an example of our work — in our portfolio, on our site and in marketing — unless you ask us not to. Just tell us and we’ll leave it out.

8. Third-party services

Your website may rely on third-party services such as domain registrars, hosting (for example Vercel) and messaging platforms. These have their own terms, and we’re not responsible for their availability, changes or outages. Where a third-party service charges a fee, that fee is yours unless we agree otherwise.

9. Care plans & automations

If you take a care plan or automations, we’ll keep them running and make the updates covered by your plan. What’s included depends on the plan we agree. Either of us can cancel an ongoing plan with reasonable notice (see Cancellation).

10. Results & availability

We build your site to a good standard and aim for it to help you win more customers — but we can’t promise specific results such as a set number of enquiries, sales or a particular Google ranking, as these depend on many things outside our control. We also can’t guarantee the website will be available without any interruption, as this partly depends on third-party hosting and the internet.

11. Limitation of liability

To the fullest extent allowed by law, Cloud Mango is not liable for any indirect or consequential loss (such as lost profits or lost business) arising from your website or our services. Nothing in these terms limits any liability that cannot be limited by law, and nothing here removes your rights under the Consumer Protection Act (below).

12. Your consumer rights

If you deal with us as a consumer, you have rights under South Africa’s Consumer Protection Act, 2008. Nothing in these terms is intended to limit or override those rights.

13. Cancellation

You can stop a build at any time before it goes live — you won’t owe a build fee for a site you haven’t approved. For ongoing care plans, either of us can cancel by giving the other reasonable notice; your plan then ends at the close of the period you’ve already paid for.

14. Governing law, changes & contact

These terms are governed by the laws of the Republic of South Africa. We may update them from time to time; the “last updated” date above shows the current version. For anything about these terms, contact Daniel Eli Coetzee at Cloud Mango on WhatsApp +27 66 091 3894.